Zomato — refund complaint

Address:110018

Hi zomato team,

My order id is [protected]. I cancel this order because your delivery boy deny to deliver my order within time. He told me that it was take more than 2 hour so he told me to cancel the order. Your delivery boy number is [protected] (Bharat). Kindly talk to your delivery boy. I want to refund my money with penalty charges. I think you will understand nobody can accept this type of service which take more than two hours to deliver a single pizza. I again requesting you refund my amount as soon as possible otherwise i raise my complaint in your escalation department or post my concerns on social media. Hope so you resolve this issue and i will be always connect with zomato services.

Regards,
Pankaj
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Service is very poor
My order is complete and payment is complete but order is not receive
Plzz refund of my payment
I am not satisfied your service

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