[Resolved]  Zomato — refund for food cancellation

Address:560094

Hi team,

On 12/05/18 evening around 7.30 i have ordered kfc through zomato. Due to some inconvenience order cancelled by kfc restaurant. However payment of 533.98rs made through zomato which is not been refunded yet.

I tried calling zomato customer care +[protected] &[protected] and the recording says sorry number doesn't exist.

Ref no[protected]
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Jun 16, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
May 16, 2018
Zomato Customer Care's response
Hi there,

Apologies for the inconvenience caused. Request you to share the order number so we can check this.
Complaint comments 

Comments

Money got deducted from hdfc netbanking for Zomato order of 455. But my order is not placed. Can you please look into it and please return the amount.
I ordered food from Behruz biriyani two weeks before order hasn't came because there is delivery issues and no cash back yet.

Seriously! Let me know if this complaint and are you going to solve asap.

Else I proceed further by taking severe steps.

Regards,
Sandeep - [protected]

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