[Resolved] Zomato — refund for rejected order | |||||
This order was rejected by melting pot. I didnt receive the refund or the order cancellation email or the refund reference number. Order number [protected] I have tried contacting chat they asked me to email [protected]@zomato.com and its been 4 days and no response. Also there is no proper customer care. My money is stuck and my card issuer is asking for a rrn and refund email for which chat associates have no answer and are rude and there is no response from email team. Worst experience. Playing a huge fraud game by luring customers with their offer and then not refunding the amount when restaurant rejects order!! Was this information helpful? | |||||
May 4, 2018 Complaint marked as Resolved Zomato has credited the order amount as credits as well as provided the RRN number for the refund.
Zomato associate contacted through phone and later email confirmation sent from [email protected]
Thanks for the support. Zomato customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I have ordered family pack of fried piece chicken biryani from Cafe Babar with order ID [protected]. My friend got vomited after eating the biryani. I got insulted severely. I didn't expect such stupid mistakes from a reputed online food ordering company. Waste of food and money.
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