Zomato — refund issues

Address:Mumbai City, Maharashtra, 400013
Website:Zomato

I ordered from fasoos outlet on zomato on 2nd oct 2018. The order was not delievered to me. I got a call from fasoos 15-20mins after placing my order saying they cannot deliver in my area (Even though it is 20-25 mins walkable distance from my home) and thus the order will be cancelled and i will be refunded. Pls. Check the attached screenshots for the whole issue.
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