[Resolved]  Zomato — refund money related from rejected order

I place order on zomato on order no.[protected] but the order is cancel and i didn't recieve my money back. So i want to comaplain regarding this to get my money back. The customer service aren't responding me so i want refund of my total amont. The order i placed was cancel but i didn't recieve my money back in my account. The customer care of zomato didn't help me. They said you never get back you refund amount. Please help me to get back my refund.
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Zomato Customer Care's response
Hi There,

We are forwarding your details to the Order team right away. Somebody from the team will be reaching out to you with a solution at the earliest possible.

Thanks.
Complaint comments 

Comments

Hi, I tried to order tea from chai point, Hyderabad this morning. However, the transaction was successful but the order wasn't placed. I'm claiming refund of ₹92.95.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7775
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information