[Resolved] Zomato — refund not done... no proper response from customer support!! | |||||
I placed an order from zomato using my paytm wallet, the amount got deducted and is paid to zomato, while order still showing not pending. There is no proper response from chat support.. They don't even count it as their fault. This happened bcz of no coordination between zomato and restaurant as restaurant stopped taking order while i was placing but they are saying it is bcz of my inernet support. Anyways i want my money back asap, attached is the screenshot for reference!!! Was this information helpful? | |||||
Jan 2, 2019 Complaint marked as Resolved I sent them my query and complaint to zomato email got response from them and received refund with 48 hours. Thanks all. Zomato customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7775
Pending
0
Resolved
700
View all 7775 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information
Post your Comment