Zomato — refund not processed

Address:110030
Website:Zomato

I placed an order on 10th october by registered phon no. [protected]. This was an online payment made by card. I was not able to collect by order due to emergency in my family. I had to go to hospital at the same time. There was no intention of cancellation if there was so i would have not paid online. Hope you understand, so requesting you to please process refund.

Thanks,
Sunny
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Food was very bad. I ordered chicken 65 and couldn't even eat littleI as it is spoiled and with some foul smell.
Food I ordered was not made out of fresh chicken and the food was stale and I couldn't bear the smell even

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