Zomato — refund of order cancelled

Address:

Lucknow, Uttar Pradesh, 226020

Zomato not refund money for order cancellation order no is [protected]
I cancelled my order for medical emergency after canceled order by me they call me for comfermation to cancelled order and they send sms that your money given back in 5 to 7 working days now today 22 sep chat for refund money they say that order was delivered by dilevery men they are a able to refund money for that case