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Zomato

Zomato — refund of rotis

Address:New Delhi, Delhi
Website:Zomato app

They provided me half of the food and refund amount of missing items.
When i asked then to replace or refund completely they disconnect the chat.
And the restaurant also stopped delivering food.
I had to face so much inconvenience. They misbehaved by disconnecting the call.
Also they do not provide customer care phone no. They asked customer to chat only.
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Zomato customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by vaibhav wadhwa They asked me to use those 30 rs and re order.
But in 2nd time. They are charging more.
Complaint comments 
6 Comments

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Comments

Amount debited but not order

Reply
I ordered online food from Zomato. The money was deducted but order was not placed and I queried to management from there app but they said replace order but what of that money I paid previously, the management is not further responding to my query.
Reply
Hello sir,
I have placed order on zomato today. Money was debited from my account. There was time out and order was not placed. Money is not credited back to my account.

Thanks
Mohini Dhakulkar
Reply
Sir this is dayalan who ordered food on zomato .the food was not delivered but it got deducted from my pay tm acct .trn ref no [protected]. on nov 5th. with amount 185. hence settle this sooner before i move to consumer court . we have screenshots proof as well. we want to continue without any hiccups hence please settle this at the earliest.
Reply
I placed a order on 24.11.2018...but order not placed and my amount debited from my account...order id.. ref.no..[protected]IGAEVDMCH1
Reply
Your employe is foolish he came late he bring cold food 🥘 I don’t want this Oder give my money back
Reply
Khushil Mahajan's reply, Nov 24, 2018
Your Oder came too late I want my money back

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