Zomato — refund pending

Address:Hyderabad, Andhra Pradesh, 500033

Dear zomato team,

It's almost two weeks back i have placed an order which was cancelled your team and said that am going to get refund. Few days back i have received a mail to check the refund status from bank but there is no amount paid back to me, i wanted to know the status of this refund, waiting for your response.

Order id - [protected]

Regards
G. Shiva
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Comments

Zomato delivered wrong delivery and don't want to compensate for same. Attaching order screenshot, delivered food bill which doesn't match and an arrogant customer support chat screenshot

I order from bombay sandwich (Alkapuri Baroda) at 6:06 01/01/2019. I got OTP and i submit instantly then after i got error and then after i got SMS that from my account payment was already cut so i want that please refund my payment of Rs.122 .

Please note I have ordered food online around 9 pm and still not received parcel till 11 pm I am frustrated because their coustmer care no also not working and parcel said delivered...wast of money

I ordered from. Sandwich @42 hotel from chennai for 160

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