Zomato — refund request.

SHEIKH ZUBER

from Bhopal, Madhya Pradesh

Address:	Jaipur, Rajasthan, 302002
Website:	Www.zomato.com

Order #[protected]. It was supposed to be delivered at 2:26am but it reached my place after 2:40am. Y u have delivery time on orders i[censored] cant adhere to it. I contacted chat to inform hem about the same and requested refund multiple times for refund of the delivery fee. But it was denied. I requested for escalating it to the supervisor, denied too. They are ignorant and i dont know what customer service mean to them. This is not the first time it happned but this time i thought of doing something about it.

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Comments

Rahulraj Yadav

from Chennai, Tamil Nadu

I ordered food through Zomato app and payed via Paytm wallet. Payment was successful but I can see that no order was taken by Zomato. Restaurant name is Kabab magic. Please refund the amount.

Bear1203

I ordered shahi meal, when I received the meal I found buttermilk missed which was included in the meal but I didn't get.. This kind of service makes disappointed the customers, not getting the given meal even though I'm paying full price.. You can see in the picture I took

Arul james

from Tindivanam, Tamil Nadu

I have ordered food from pandi barotta restaurant Hyderabad on 18/03/2019 at 9 pm and Paid from netbanking the amont is deducted but in zomato app it shows payment incomplete .
Order is not picked up food is not delivered. Pls refund the amount soon . And also there no responds on online support chat and also even there is no conduct number. To whom we should raise complaints or any queries. Pls help us