Zomato — refusing to refund the money
Bengaluru, Bangalore District, Karnataka, India
HeHema Sunil on Jan 12, 2019
I had placed a order but order was declined by restaurant and we called restaurant and they confirmed that they can't take order.. But zomato people are not ready to refund they are saying that they are taking amount as cancellation charge.. But restaurant people confirmed that they haven't delivered anything for that order.. Without delivering food why they are charging cancellation charges.. I want refund immediately... Y i have to pay without taking the food or cancelling the order...
[Jan 12, 2019] Zomato customer support has been notified about the posted complaint.
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