[Resolved]  Zomato — regarding refund of money

Address:Chennai, Tamil Nadu, 600083

I have ordered food from pizza hut through zomato, but without prior notice, they rejected my order and deduced money, so i need a refund of my money immediately, as i need that money for some other urgent purpose, zomato is not responding, i have also sent mail regarding this but their response is not at all satisfying, as i am a college student, i don't have that much money in hand to compensate for more than a day, also here my place is heavily affected by cyclone, i don't have any other money. Kindly take my case a special one and try to refund me immediately
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2018
Complaint marked as Resolved 
I am very much thankful to this website, now my issue is resolved within 24 hours.Thank you everyone who helped me.
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Last night 4 December 2018 at 9:34pm I ordered paneer biryani from Balaji Santhosh dhaba.The food was no taste and less quality and quantity. I complaint on zamoto chat.
Today 5 December 2018 I ordered chicken Biryani from grand Paris restuarant. The chicken Biryani was totally smelling and next called to grand Paris restuarant but no lifting phone nd no response and also delivery boy number [protected] was not connected. And also again complaint on zamoto chat.. so replace my money otherwise I will do further action like case on food service

i just want to ask that the money has been refunded to my paytm account or not for the order id [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7775
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information