Zomato — stale food provided by zomato

Address:Mumbai City, Maharashtra, 400060

I ordered momos from dum spiro spero on 6th jan 2019. The momos were stale, had rotten smell and were broken completely. (Order number: [protected])

I asked the customer support person for a refund. I haven't received any resolution from them yet.

The only response i received from customer support is: our team is working on this and you'll get an email shortly. I haven't received any email from their end yet.
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I am a new user of zomato I have created zomato account today, when I went to order a then to promocode then there ar no promocodes. Codes, .
Then I entered GET50. But it is showing that it is only for new user. Then I am aslo new user naa. Plz solve this problem ..

[protected]@gmail.com
[protected]

I ordered pastries at AED 13 per piece my bank account has been deducted. But the order never reached Kaza Blo the restaurant.

No cs chat available, absolutely no immediate support, no clarity where my money went.

Worst no food.
I had ordered Order from New Millennium Restaurant on Zomato
Placed on 21st Dec at 04:39 PM.
#[protected]
And as it had not been confirmed for more than 30 minutes I cancelled it but I haven't received refund for my money till now
Please add the order cancelling option in the app because it really sucks when you have placed an order by mistake

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