[Resolved] Zomato — the customer support refused to help | |||||
I have ordered food from a local restaurant named 'be bukhadd'. The restaurant failed to deliver my food. After a couple of hours and patiently waiting for the restaurant i complained to zomato. I requested the support team to arrange a call back for me. The team bluntly refused to arrange for a call back. After several request the team stopped responding and asked me to have a good day. I responded with the line that i am still chatting here. Apparently my chat was either blocked or was left unanswered. End of the day my money was looted and my requests for a simple call was refused from zomato. Was this information helpful? | |||||
Jul 6, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Zomato Customer Care's response Hi Sashwat, Kindly provide us with the order number. We'll get this checked and reach out to you at the earliest. Regards | |||||
1 Comment | |||||
Comments
Money got deducted from hdfc netbanking for Zomato order of 455. But my order is not placed. Can you please look into it and please return the amount.
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