[Resolved]  Zomato — tie up with low/no quality restaurants

Address:560029
Website:Zomato

Zomato does not verify restaurants listed on their app. I had a personal experience with an order from a restaurant in bangalore that is listed by 4 different names on zomato. They do not have a restaurant license to operate neither do they have a food safety certificate. They are serving stale meat and dog, cat and rat meat in the name of chicken. They operate as a public kitchen from a warehouse. I have video evidence. My husband is hospitalized with food poisoning. I have complained to the food safety association as well in bangalore. Zomato needs to verify the restaurants they list because we as customers rely on them to order food from restaurants we haven’t even seen. They have to have some quality grade standards for tie ups. And their customer support has no resolution.
+2 videos
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Zomato Customer Care's response
Hi, please share your registered contact details so that we can get this checked
Complaint comments 

Comments

My contact number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7777
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information