[Resolved]  Zomato — took order and money they declined at night

Address:Gurgaon, Haryana, 122001
Website:www.zomato.com

I order food. They have taken order and debited money from my account. Later declined the order said no delivery guys available. Told to send money back i am hungry it's night time. They refused to refund money at that time and refused to send the food also. I told to send me from your end or give me money. I didn't have the money. Chat support services refused. They didn't help at all. I didn't have food on that night. Very poor services can't take care of your customers
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Aug 9, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
Zomato Customer Care's response
Hi Sunny!

Would request you to please share the registered contact details or order ID so that we can get this checked.
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