Zomato — unauthorized access to my bank by zomato to take money

 
1 Review
Zolo Spark, Gurugram, Haryana, India
 Krishna Abhik on Oct 13, 2019
I ordered my meal from zomato on 13 oct 2019 at 1:58pm. My order was for rs. 70 and i paid the money using zomato. I did not have any pending payments with zomato and was waiting for my meal. After 15 minutes, i got a message from my bank that zomato has charged me rs. 222 again. This was without my authorization. I got a message 1 minutes later again that zomato charged my bank rs. 10 again. I have a receipt of rs. 70 for my order which i paid. Can't trust this brand with your banks. They dont have a customer support call center too.

unauthorized access to my bank by zomato to take money
unauthorized access to my bank by zomato to take money

Complaint Status


[Oct 13, 2019] Zomato customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    12%
    Complaints
    3782
    Pending
    0
    Resolved
    451
    phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    location
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    Zomato - unauthorized access to my bank by zomato to take money