Zomato — unhelpful service

Address:	New Delhi, Delhi, 110075
Website:	Zomato

On[protected], i placed an order with burger singh using zomato for a burger and a lemon ice tea.

When i received my order, one item was missing. I called the delivery personnel and he told me that he never got the ice tea from the restaurant which shows that the riders don't check the order without taking it. I then placed a complaint with zomato and found the customer service to be unhelpful. They couldn't even contact the restaurant and in the end, i had to call them myself only to find that the rider did take the ice tea but never delivered it. When i brought up this issue with the customer care, they didn't do anything about it and i got the usual "we did everything we could" line. And this is the second time this week that something like this has happened. The riders are careless and the customer care doesn't help.