Zomato — who ate my cake? who pocketed my money

Address:

D-602, Lodha Park, Manpada, Sandap, Dombivali East., Thane, Maharashtra, 421203

My friend had ordered a cake from zomato app on my behalf. She had keyed in the same address that is printed on our electricity bill. The delivery guy refused to deliver and then, he cancelled the order from his end stating that we were not there at home. Which was not the case. My husband was at home at that time. How could a delivery person take a call like this. Denish the cake shop, dombivali east - this was the cake shop i had opted to buy from. Later my friend only got the message that the money can't be refunded for the food was prepared and you were not at home. Really. A cake's shelf life is not that short to begin with. My husband was very much home. Who ate my cake. Who pocketed my money. Stop this scam dipendra goyal. Give my money back. My order number is [protected]