Zomato — worst customer service ever. | |||||
Hai i`ve recently ordered food from zomato and i`ve received spoiled food. I`ve complained about it to your customer support team and they are not providing any solution for this. I`ve asked for a replacement of food and they are not even responding properly. How can people eat spoiled food. And more over the customer support agent is not even bothered about it, he is giving reckless and arrogant answers. Never expected such a worst service from zomato. Here is the chat id "54154511" and the service agent name is "kamaldeep". Help me with this. Every customer except to have better food and service, and if this is the way it gonna be, we wont use zomato. Worst customer service ever. Was this information helpful? | |||||
|
Zomato customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Ordered food money got debited but no delivery, moreover customer service says be patient you will get your money in 5-7 biz days joke? If some one doesn't have funds to iderder again is that not zomato responsible for debiting without restaurant confirmation? Worst customer service ever, no wonder they don't have customer service department, or ppl might abuse d **** out if them. Better shut your chat process too cos it's waste of time n money.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7775
Pending
0
Resolved
700
View all 7775 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information