[Resolved] Zomato — worst food delivery experience | |||||
I ordered food from zomato and it took an hour for them to atleast respond to this. After an hour i got a message that the food got delivered. And when i contacted zomato, they connected me to the delivery guy and he ws literally shouting and abusing me and he disconnected the call. The reason he told me ws that he asked my building security and he said this address is wrong which is crap, i asked my security about the same and he dont even know abt this. The same deliver problem i faced for more than 5 times now. Just a question to zomato: is that how u treat ur customers in such a customer centric world.??? And now ur zomato chat person is not even responding when i asked him to call me. Atleast give me thw detailsof the delivery guy i wanna file a case against him. This is not at all acceptable #the only food app you will ever need Correct but to screw ur day. Was this information helpful? | |||||
Aug 9, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 Zomato Customer Care's response Hi Amal, Would request you to please share the order ID or the registered contact details so that we can get this checked. | |||||
1 Comment | |||||
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My 1st july my my food order was declined but my deducted money was not credited to my account kindly check the detail amount refunded needed 73rs
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