Zomato — wrong food delivered. non veg food came while ordered veg

Address:Pune, Maharashtra, 411021

[protected] is the order number.. I ordered for Paneer Chilli Basil Dry and Chicken Chili Basil was delivered by the restaurant. The delivery guy himself was confused with the order. Unlike other orders there was no mention on top if it was veg or non veg. I’m a pure vegetarian and I’m really disappointed. This is a huge mistake and I don’t know if its the restaurant issue who delivered wrong or zomato who conveyed wrong. I need a refund of the complete order
Was this information helpful?
No (0)
Yes (1)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

It was shown on app about the 50%offer and also 33%discount on 3orders till now I have ordered 2times today I ordered from mc.d and I dint received any discount neither it was asked during transaction for promo code

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7777
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information