Zomato — zomato [protected]

 
1 Review
India
 Vibha1103 on Feb 16, 2019
[protected] my order number.. Neither i got my refund nor food moreover the chat guy was rude too.. Worst experience. Ordered from nazeer food but directly amount was deducted from paytm without asking offer code. When i cancelled my order my whole money was. Deducted saying this is penalty. When i called to nazeer food. They said ur food is ready but no one has come from zomato to take order.. App is very quick to place order but when it comes to customer service.*pathetic*

Complaint Status


[Feb 17, 2019] Zomato customer support has been notified about the posted complaint.
Updated by Vibha1103, Feb 16, 2019
Penalty can not be of whole amount.When Nazeer People had prepared food then how can they penalize me ..Its Zomato who is deducting the amount and Harassing the customer. I requested to either deliver food or At least dont deduct all amount
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    Customer satisfaction rating
    19%
    Complaints
    1938
    Pending
    0
    Resolved
    362
    phone
    +91 83 7509 7031 [South]
    +91 83 7509 2754
    +91 83 7507 3452 [North]
    location
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    Zomato - zomato 1570484204