Zomato — zomato fraud in order

Address:

Ludhiana, Punjab, 141013

On 10th march at 4:22pm I ordered three sets of pizza from fire house pizza through zomato and paid 155.50/- for the order.
The order was promised to be delivered within 10 mins that means approz before 5:00pm but the order was delivered after 5:15pm because the delivery boy went to deliver his three different orders before me.Even
After waiting extra time we received cold food and with no topping just dough and when we complained this matter to zomato they simply denied to give any service to me
I have screenshot as proof for whole conversation.
I need my full money back from them!