Zomato — zomato policy | |||
Hi Team, I want to complain against Zomato Policy so that you can take the necessary action against him. I booked the wrong order from zomato at 25 Oct and canceled within 2-3 min but they applied full Cancellation Charge Rs 101. They have reply me after so many request with comment (However, as a one-time exception, I am refunding the amount to you back in your source account within 24-48 hours. I would request you to refrain from cancelling orders as it leads to food wastage and further refunds for this won't be possible from our end.) I want to know If I have cancel my order within 2-3 min then why did they applied delivery Charge Rs 32. people are cheated daily basis like this type fraud and company making money. It is not fight for Rs 101. Zomato is earning lots of money like this type case atleast need to return delivery charge in this type case. Bill details: - (Plain Dosa (1 x ₹65)-₹65 Delivery Charge ₹32 Taxes ₹3.26 Paid -Online ₹101 Cancellation Charge-₹101) Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I order chilly chicken from a restaurant after I was notified that my order was picked up there was no movement of vallet in maps for 20 minutes after reaching out there was no proper response rude answers once I received the order there was no packing of food even if I ask the delivery executive he dint answer and left
Reply
Ordered for food but didn't delivered on given address at the end not even refunding money.
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