Zomato — zomato refund issue

Address:Chennai, Tamil Nadu, 603103
Website:www.zomato.com

On 7th october i tried to place order from zest live kitchen through zomato. I also applied coupon sun50 for 50% discount. First i tried at 12.51 pm of amount ₹109.50 with txn#[protected]. But the order did't get placed. So i tried at 3.29 pm of amount ₹109.95 with txn#[protected]. Again the the order did't place. Then at 3.39 pm i again made a transaction of amount ₹109.95 with txn#[protected]. This time order did get placed.
Next day they initiated a refund of ₹109.95 for txn#[protected] and i got the amount back by evening. From then i contacted them several times through zomato chat for refund of ₹109.50 with txn#[protected]. But the chat people are too stupid to even understand the problem and replied illogical statements.
I want a refund of amount ₹109.50.
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Zomato customer support has been notified about the posted complaint.
Nov 24, 2018
Updated by Krishnendub
solved
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