Zookr — different and used product delivered

Address:	New Delhi, Delhi
Website:	www.zookr.in

I have ordered i8/7s dual wireless earpods | android & ios compatible | twin | 1 year warranty through web site https://www.zookr.in.
But they delivered i7tws used earpod. After i contact them, they are not responding properly. And it is not working properly also. Only 10 mnts battery backup only.
It does not have gst invoice and warranty card.
They cheated me and i lose money also