Zookr.in — damaged smart watch

Address:Gurgaon, Haryana
Website:www.zookr.in

Hello sir,
Greetings!
I have ordered a smart watch for my kid on 28th of december 2018 and received it on 2nd january 2019 but when i checked it was not working. They said its a touch and have many functions like sim, hd camera etc. But nothing is working in that.
I am unable to charge it, unable to go to any setting or anything like that because the touch screen is not working at all.
I mailed to them at "[protected]@zookr.in" & [protected]@zookr.in and have also tried calling them on "[protected]" but no one has responded properly or till now nobody is responding.
I even tried it today but no one responding to it.
They have done a big fraud to me and for that unworthy, damaged and bad product i paid 1699 and its a very huge loss o[censored]s because we are very average people.
Please try to justify our issue and get my amount from them and will be very grateful & thankful to you forever.

Thank you very much in advance.
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dear friend,

kindly resend ur mails to zookr.in with adding these mail id in bcc and cc.. hope u might get it resolved

[protected]@gmail.com,
[protected]@gmail.com,
g.[protected]@iitg.ac.in,
virat.[protected]@gmail.com.

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    Gurugram
    Haryana
    India
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