Zookr.in — faulty product supplier

I had ordered Phantom 4G Smart Watch with HD Camera (Round Dial) from Zookr.in against Order No: c9cb0468-b632-4c1b-ba1d-179f0aa1d0af.

I have received the product today and it seems the product is dead and not switching on even after charging.

Also the product seems to be flimsy and sub-standard to what was displayed on your website.

I had posted the complaint in their customer grievances portal and there is no solid/comforting reply that they are treating this issue seriously and that they will resolve it for me.

Seller: Presha Trading, A3 Mayapuri Industrial Area Phase-I, New Delhi

The company seems to be aloof towards customer grievances and proper response it not give. Please refrain from Purchases from this organisation as they seem to be fraudulent.

I have procured enough products from other reputed e-commerce websites and have never faced such issues so far. Zookr.in seems to be unprofessional and untrustworthy.

Regards,
Aravind