Zookr.in — wrong smartwatch

Address:Valsad, Gujarat, 396002
Website:www.zookr.in

I ordered a smartwatch from zookr.in of Vapor KW77 which I had already received 4-5 days late.
I saw it and obseeved that totally a different product was been sent to me. It was not as per the product shown on their site and Google advertisements. Not even a features like GPS, 4g support, browser, multiple dial selections (only 3) were there .
I tried to contact their service person through phone calls but no response from them at that day. So I mailed one mail about the defect of the product. I called again on next working day and they told me to mail me to neetu madam. On which I mailed and continous followed up to the madam via mail. They gave positive reply at first mail and in the last mail they told me that there is no replacement or refund of the product.
They are not receiving my calls right now.

Everytime we call to service person they receives the call after 3 mins.

I am complaining about their site. Sir, please take strict action against their fraudlant products.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2018
Updated by smit1227
I mailed again to resolve the problem but no response.

Complaint comments 

Comments

This is cheating for me. This item very bad condition and very old and smelling.the item was ordered on 23rd September 2018 and received on 25th September 2018. I'm also paid Rs 699/-. Please resolve the issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Valsad
    Gujarat
    India
    File a Complaint