[Resolved] Zoom Car — account blacklisted without providing any reason or warning

viks.hardas

from Pune, Maharashtra

Address:

Bhori padal. near ranka jwellers, Pune, Maharashtra, 411013

My account was blacklisted without giving any reason or sending me any email before doing so. No reason is provided.

There was no intimation from the zoom car customer support.
Also I have tried to contact zoom car customer care number, but without any booking id, I cannot reach the customer care support.

also there is no option for reactivation of the account.

my account email id : viks.[protected]@gmail.com

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Jul 23, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Zoomcar Customer Care's response Hello User,

Greetings!

We are sorry to know that the account has been blacklisted. Upon checking, we see that the license is approved under [protected]@gmail.com, hence, the account has been blacklisted.

Regards,
Ramya. S