[Resolved] Zoom Car — additional payment charges | |||||
Please dont recommend anyone to zoomcar, they are the no 1 fraud website. This 8th sept, we booked a car and the cab had a breakdown due to clutch plate issue however later they came blaming us for the issue and have made us to pay additional 12k. We have been blocked from loggin in to website and phone no has been blocked barred into support portal. We never even got a replacement cab from them. They have taken their cab back but whatever the amount we paid for zoom is never returned to us. Was this information helpful? | |||||
Oct 12, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Zoomcar Customer Care's response Hello User Greetings! We understand your frustration here, please accept our sincere apologies for the same. Kindly share your booking ID at [protected]@zoomcar.com, we will investigate the issue and will take necessary action. Regard Wasim | |||||
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