[Resolved]  Zoom Car — Agent is not starting

I had a cancelled my Zoom car subscription on 9 th June, Zoom car people has promised me my total refund of Rs.26, 886, would be transferred within 15 days, But it is been close to 40 days but there is no luck on the refund. I had followed up with them on multiple channels but didnt get the proper reply or the expected date of refund, This has made me anxious a lot.

Please find the attached images of the mail communication.