Zoom Car — i unlocked the wrong pedl cycle by mistake and i'm not able to end

Subhadip1998

from Kolkata, West Bengal

Address:

700156

I unlocked the wrong pedl cycle by mistake and i'm not able to end my trip as it is not located near my location
Cycle number 100765

I've given a complaint through email but that will take 24 hours to get back to me, and that's too late.
Please help me end my trip as the amount is getting added up for every half an hour. If possible please provide a phone number through which i can inform about the same

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Zoomcar customer support has been notified about the posted complaint.

Jan 07, 2018

Deepak nimbalkar's response urgently need help if the rent goes on increasing I will not pay the rent unnecessarly

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Comments

Deepak nimbalkar

from Nagpur, Maharashtra

I am not showing bicycle lock already damage so can't drive today but deduct my money for my account

Mayur Raichura

from Manvi, Karnataka

Sir I booked one bicycle on 1 Jan. But it didn't get unlocked. I was unable to use that bicycle but still I was charged Rs. 10 as there was no option to end the trip. Now I am also unable to book other bicycle through app. Please help