[Resolved]  Zoom Car — Bank charges deducted but booking not confirmed

Address:Bangalore Urban, Karnataka, 560067

Hi,
I tried to book online but after the bank charges were deducted I got a message that the booking is failed. Tried to call the customer care numbers several times but could not contact any representative. Poor service and pathetic experience. Let me know the steps I should take now to get my money back.

Regards
Byomkesh
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Apr 16, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Zoomcar Customer Care's response
Hello Hrishikesh,

Greetings!

We did check our payment gateway and we see that the status of the transaction is "Authorization failed". Request you to kindly check your back for further information.

Regards,
Zoomcar
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