[Resolved] Zoom Car — blacklisted unnecessarily | |
I am a super mile customer of zoomcar. And i have no idea why i was out of nowhere blacklisted. I'm unable to make any bookings because i have been blacklisted for no reason mentioned. This is completely unfair & unethical on the part of zoomcar to trouble their loyal customers unnecessarily. Please resume & activate my account asap Mail: saru. [protected]@gmail.com Was this information helpful? | |
Aug 5, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 01, 2018 Zoomcar Customer Care's response Hello User, Greetings! We understand your concern here. Upon checking, we see that you have created a new Zoomcar account and uploaded your license under [protected]@gmail.com, hence the previous account saru.[protected]@gmail.com has been blocked and the license is approved under [protected]@gmail.com. Regards, Appachu Zoomcar Verified Support Aug 02, 2018 Zoomcar Customer Care's response Hello User, Greetings! We understand your concern here. Upon checking, we see that you have created a new Zoomcar account and uploaded your license under [protected]@gmail.com, hence the previous account saru.[protected]@gmail.com has been blocked and the license is approved under [protected]@gmail.com. Regards, Ramya. S Zoomcar Verified Support Aug 04, 2018 Zoomcar Customer Care's response Hello Saru, We did have a check and have made the necessary changes to your account and have released the block. Please do have a check. Regards, Rohit | |
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