[Resolved]  Zoom Car — blacklisted unnecessarily

I am a super mile customer of zoomcar. And i have no idea why i was out of nowhere blacklisted.
I'm unable to make any bookings because i have been blacklisted for no reason mentioned. This is completely unfair & unethical on the part of zoomcar to trouble their loyal customers unnecessarily.
Please resume & activate my account asap
Mail: saru. [protected]@gmail.com
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Aug 5, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We understand your concern here. Upon checking, we see that you have created a new Zoomcar account and uploaded your license under [protected]@gmail.com, hence the previous account saru.[protected]@gmail.com has been blocked and the license is approved under [protected]@gmail.com.

Regards,
Appachu
Zoomcar
Aug 01, 2018
Updated by saru.pruthi
If I upload my own license, will the account be reactivated?
Verified Support
Aug 02, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We understand your concern here. Upon checking, we see that you have created a new Zoomcar account and uploaded your license under [protected]@gmail.com, hence the previous account saru.[protected]@gmail.com has been blocked and the license is approved under [protected]@gmail.com.

Regards,
Ramya. S
Zoomcar
Aug 02, 2018
Updated by saru.pruthi
I have uploaded a different license under saru.[protected]@gmail.com, please verify that & reactive my account.
The license is under my name i.e Saru Pruthi.
Verified Support
Aug 04, 2018
Zoomcar Customer Care's response
Hello Saru,

We did have a check and have made the necessary changes to your account and have released the block. Please do have a check.

Regards,
Rohit
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