[Resolved]  Zoom Car — Booking cancelled

Address:Bangalore Urban, Karnataka, 560066
Website:Zoomcar

Booked a car and paid 90% of the rental amount as per process. The remaining 2000 has to be paid b4 on the day of travel. 1 day before suddenly got an email that booking was cancelled as the pending amount was not paid.There was no intimation on message or call about the payment to do else bookign will get cancelled. We called customer care, highly in-proficient, rude and dumb. Not ready to help even after explaining that we have got our hotel booked worth 15K. Even after negotiating and requesting the executive named Remya or Ramya just answered you post bad feedback, complaints, uninstall the app we dont care but nothing can be done. Monetary loss of 15K because of them.
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May 31, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2017
Zoomcar Customer Care's response
Hello Srivastava,

Greetings!

We are sorry for the trouble caused. Kindly share your booking details to [protected]@zoomcar.com for us to check on the above stated issue and revert on priority.

Regards,
Zoomcar
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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