[Resolved]  Zoom Car — brake pad issues

Address:Deshbandhupara, Darjeeling, West Bengal

Hi this is nandan sarkar yesterday i took hyundai creta i took it for 12 hours and after 3 hours of my booking i got issue on breaks the break is not working properly as i took the car on hills, after talking to the customer care they told me to show the car to the nearest machanics, they told me that the breakpad is gone and this is urgently need to be changed and 1 of the breakpad is dublicate. My question is if something appened with me yesterday then who will be the responsible for that. The persons who are sitting there they can't even maintain the car properly? Please told them to do there jobs properly
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Feb 25, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for the inconvenience caused. Please share the email ID/booking ID for us to look into the matter and share an update.

Regards,
Appachu
Zoomcar
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