Zoom Car — cancelled booking refund amount not received

Hi all,

I have done booking on zoomcar with booking id # jps6nj3mi. I have cancelled the booking on 28th april. Also on the same day the status changed to "refund initiated". Almost 17days completed (Today 14th may), still no response from zoomcar.

We know everyone in covid situation and need of money. They would have updated proper reason for delay in refund. Their customer care number also not working. I have raised my concern through their contact us page and no response from them.

Today is my booking date and i cancelled 2 weeks before and still my refund not processed successfully.