Zoom Car — cancelled booking refund

Zoom Car — cancelled booking refund

A Amit_raphil7

I did a booking on 6th of june, 20 for which payment made was successful but due to some glitch of companies app, it was showing no bookings in my dashboard. I wrote about this for which i got a mail from zoomcar team that booking i made got cancelled and all the amount i'll get back as refund. Up untill now, there is no update or status about whether the refund amout is initiated or not even after doing so much follow ups for the same. Booking id is jps6nyxot +1 photos Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Jul 01, 2020 Updated by Amit_raphil7 Till date on this plateform, no response has been received from ZoomCar guys, so much carelessness i've never seen in my life. Jul 07, 2020 Updated by Amit_raphil7 It feels bad to know that this is the service providing by Zoomcar Company. It is now a month following up with these guys and still they're ignoring my queries like my money isn't my money, it's there money which has to be refunded to me. Jul 15, 2020 Updated by Amit_raphil7 Why Zoom car guys are not taking seriously about this cancelled booking neither here nor in the app? This really so much frustrating asking about the same thing everytime without getting even a single response. Aug 03, 2020 Updated by Amit_raphil7 See, they are like they will not respond to that booking which got cancelled due to their mistake. What is the need to return the money to their customer? It's like, they've got the money without even providing rented vehicle, money for nothing so why would now they'll even feel like they should listen to or respond to any queries? I think it's time to sue them
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