[Resolved] Zoom Car — car breakdown | |||||
Darshan gaikwad We had a car breakdown in heavy rains. We asked for help and your executives did not send any towing help for one hour. My family with a child was stuck badly but no help from your end. Even the people at the drop location misbehaved and did not allow to end the trip. We had a pathetic time dealing with the people you have hired. We want our money back. Somehow we had help from highway police and we towed the car to our home. They are charging with extra money though we had no help from their end and also they are blaming us with a fake story which is extremely unbearable. Please look into the matter as soon as possible Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 21, 2017 Zoomcar Customer Care's response Hello Darshan, Greetings! Please accept our sincere apologies for the inconvenience caused during your reservation. This is definitely not the experience we aim for our customer and it is was truly disappointing to read your feedback. Request you to share us your booking details for us to check on the issue stated. Regards, Zoomcar | |||||
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I tried to upload my DL however you guys are unable to see it because according to u its blurry.. I think its time to get your eyes tested and please keep a human to answer the phone calls rather a robot. This thing is getting on my nerves now. You can deduct the money in no time but unable to deduct my DL. You guys are doing a good job
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