[Resolved]  Zoom Car — car breakdown refund charges

Booking id

I booked car nd after driving for 30 min car stop working as there were no cooler nd gas kit was damaged

I waited on ajmer jaipur highway for 6 hours after speaking to all executive no one helped me at the end by 10pm they arranged toing van and they cancel my booking

Ali from escalation team inform that he will arrange call back for saturday by 12pm about my refund charges

No one was bothered to call and when i called on same day aroung 6.45 your agent name as mr. Trivedi said i have used 4600 nd i ll not get refund where i havenot used car for 1 hour also

All agent are useless nd not working at all
I want my complete 9400 refund as soon as possible as it was not my issue that car was not mentain nd i have all the recording nd vedio nd photos if i ll not get resolution in next 48 hours i ll go to consumer court nd not one can stop me for that as zoom car agent has harassed me a lot from last 24 hours