[Resolved]  Zoom Car — Car hire

Address:Hyderabad, Andhra Pradesh
Website:Zoom car hire

Arranged to hire a honda city in hyderabad, picked up car, filthy on the outside, wiped down with a cloth.
Took the car away and found that the ac was not working and the horn was intermittent, car returned asap within 90 minutes (Rush hour traffic) waiting for refund.
Have been chasing them yesterday and today, called 4 times only to be fobbed off, some one will call you back in 30 minutes... No call back no refund

Don't use them their service is pretty poor
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Jun 9, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Zoomcar Customer Care's response
Hello,

Greetings!

Please accept our apologies for the unsatisfactory service.

It is disappointing to receive such feedback from our customers, as we always strive to provide a great zooming experience to our customer.

We always strive to ensure that the vehicles in our fleet are well-maintained. We have escalated the issue to our team here to check with the team at the site as to why the vehicle was handed over without the basic check.

Request you to share us your booking details we will have the issue checked on priority.

Regards,
Zoomcar.
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