[Resolved] Zoom Car — car pick up location | |||
I had booked a zoom car for pickup. While it stated pick up location to be 0.5 kms while booking, i have been given a car located 5.4 kms away. This is absolutely not a good way to serve customer. N more so i am not even able to cancel my booking. I want to cancel this as i cant go to the location stated by you. There are no customer contact number to dial in as well. How can you charge me blindly for the mistake you do. Pathetic service and really very low on ethics. Was this information helpful? | |||
Jan 7, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 07, 2019 Zoomcar Customer Care's response Hello Bhanumahadev, Greetings! We apologize for the inconvenience caused. Please share the booking ID for us to have a check on the issue to assist you accordingly. Regards, Imran Zoomcar | |||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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