[Resolved]  Zoom Car — car rental- pathetic

Dear Zoomcar, please "grow up".
I can relate the business model of Zoomcar or any orher self drive rental service because its based on success internationl model (outside India). But do you maintain international standard of quality?? Need a reality check.
I had booked Ford Endeavour (booking ID JPS6BH4N7) 2-3 months before for special day and when the day arrived, exact pick up time, 3 O clock, when I am there to pick up, you claim Endeavour is not drivable. For real, wow??
I planned, took off from office and reached and what I get, a joke.
Irony of the matter, you try to compensate with 500 zoomcar points credit? For all that advance planning, time off form office and all? May be you can deduct some 2k from my money ( which you are obliged) to refund and upgrade your standard?
I wish one get perished if one does not keep up what has been claimed for.
See attached snapshot for all these non-sense.
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YJ