[Resolved] Zoom Car — charged for not taking full ride pedl

ashish2112

from Hyderabad, Telangana

Address:

122011

Zoomcar team,

I booked a cycle no 1022d 96 an stationed from my home location & used it for around 30 minutes, but unable to end trip stating timeout error and its still getting charged for one hourfor no reason. L. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

This is a nightmare experience early morning. Cant reach team or no one reachable.

Cycle number 102296
Name - ashish
Area - sector 56, gurgaon, haryana

+1 photos

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Jun 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Zoomcar Customer Care's response Hello Ashish,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit