[Resolved] Zoom Car — Charging hefty for very minimal damage

Vinayak Hubballi

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560037
Website:	www.zoomcar.com/bangalore

Zoom car company grabs the money from customers. They just need one particular reason for heavy charges.
I just have got a scratch to my zoom car and they charged me Rs 8967.
Showing 8000 Rs for damage, 500 Rs for late charge, 100 Rs for Late fee and 367 for excess kms. They charged in almost all aspects.

I'm gonna file a case against Zoom Car. This is not the way to wrap the customers. If this is continued then company will surely face a huge loss one day for trolling customers.

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May 24, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Zoomcar Customer Care's response Hello Vinayak,

Greetings!

Apologies for the inconvenience caused and for the delay in response. We completely understand your concern here, we do not charge our customers needlessly if there is an error in the billing we will surely rectify it.

Request you to kindly share us your booking details for us to look into the issue.

Regards,
Zoomcar