[Resolved] Zoom Car — cleaning charge

[Resolved] Zoom Car — cleaning charge

S sourav ramuka from Delhi, Delhi

They charges 1000 rupees in the name of cleaning charges, it's very obvious that if you take a car for rental 4-5 days it will get quite dirty and for that normal process they charge 1000 bucks which is not at all genuine charge, the maximum charge should be 200 rupees. Please look into the matter so that next time some one can save his hard earned money. Was this information helpful? No (0) Yes (0)
Jul 16, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 Zoomcar Customer Care's response Hello Sourav, Greetings! We are sorry for the discrepancy in the billing. Please do share us the booking ID we shall have a check on the issue stated and do the needful. Regards, Ramya.S
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Comments

dantuluri386

from Bengaluru, Karnataka

'still fuel payment not credited my accounts pls find attachments and process Rs 1500/. name.S R N Gajapati Raju a/c no. [protected].IFSC code .utib0000307.bank axis bank

For the booking ID: JPS624JMN

fuel receipt enclosed.

regards

srng raju'