[Resolved] Zoom Car — cleanliness charges of 1000 ru fined | |||
I booked a zoom car on 11th sept and returned it the next day. On 13th sept i got a message that i was been fined for cleanliness of 1000 ru which was invalid. Before returning the car back, i cleaned it as it was initially. I complained to the car inspector and he promised me that i will get the money back within 3 to 4 days but since then it has become 10 - 15 days and still i have not got the refund. I also called to the managers of zoom car but no response from them too. I request you to take a strict action against this issue and help other victims to stay safe. Was this information helpful? | |||
Oct 31, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Zoomcar Customer Care's response Hello Saurab, Greetings! We are sorry to know about the discrepancy in the charges. Please share the booking ID for us to check and assist you accordingly. Regards, Guru Kiran Zoomcar | |||
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